Free Webinar Recording

In this webinar, I show you how I use a powerful systems thinking approach with one of the world's best behavioural models - the Human Synergistics circumplex.

I am joined by Clarke Ching and Graham Scott, global leaders in the application of The Theory Constraints Thinking Processes.

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0:00 - Participant arrival and warm up

5:02 - Welcome and Introduction

9:15 - The Goldratt books and the human system

10:35 - Clarke Ching - Conflict Clouds and BoB

12:27 - Meet BoB - A Leader

12:54 - Focusing on the tasks

13:08 - Focusng on the people

14:56 - Dr Amy Cuddy - Connect first and your leadership becomes a gift not a threat

18:07 - Change versus not change - the conflict

20:40 - Efrat’s cloud

20:49 - How we resist change

26:50 - Passive Defensive and Aggressive Defensive behaviour

28:30 - Behaviour in a workplace context

30:20 - The reality of resistance to change

30:35 - Professor Robert Kegan and Lisa Laskow Lahey - Immunity to change

32:23 - The interesction between Task/People and Security/Satsifaction

33:32 - Passive Aggressive behaviour and UnDesirable Effects (UDEs)

39:55 - A practical example

45:40 - The Circumplex - measuring human behaviour

46:28 - Handbrakes and Accelerators

46:38 - Maximum return on investment of effort

47:00 - What behaviours to change and what to keep

47:10 - The journey and success - more satisfaction

48:00 - Brene Brown and vulnerability

49:00 - Daring Leadership and Armoured Leadership

50:38 - The research

51:00 - Behaviour and Personal Effectiveness

51:24 - Behaviour and Task Effectiveness

51:51 - Behaviour and Quality of Relationships

52:11 - Try it for yourself - an invitation to practice

53:35 - Graham’s conflict cloud course

53:48 - Access to a performnace coach

55:35 - Crucial conversations

56:20 - Finding your customised solution - just for you

57:30 - An advances option - using a core conflict cloud

58:00 - Questions and Answers

Systems Thinking

Theory of Constraints

“In its brief 20-year history, Goldratt's Theory of Constraints (TOC) methodology has evolved into a systems methodology that links elements of both soft and hard systems methods. The major component of TOC that underpins all the other parts of the methodology is the TOC Thinking Processes, a suite of logic trees that provide a roadmap for change. They guide the user through the decision making process of problem structuring, problem identification, solution building, identification of barriers to be overcome, and implementation of the solution.”

Professor Vicky Mabin

Human Synergistics International

The Circumplex

Human Synergistics International specialises in developing and providing tools, information, and proven change strategies that help enable individuals to reach their potential, groups to realise synergy, and organisations to achieve sustainability.

The Human Synergistics Circumplex provides a way to see, measure, and change the thinking and behavioral styles proven to drive the performance of not only individuals, but also groups and organizations.


Workplace Performance

Coach | Facilitator | Trainer | Strategic Mentor

Karl Perry

Karl is a thinking coach who helps people and organisations get unstuck. Where most of us meet a conflict and reach for compromise — split the difference, everyone loses a little, call it maturity — Karl works the conflict until it dissolves: finding what holds you where you are, what you're quietly protecting, and the assumption keeping the whole dilemma in place.

He built HPtE on the Theory of Constraints Thinking Processes — tools most people reserve for factories and supply chains — and turned them on the messiest system of all: the human one. The bottlenecks we carry around in our own heads. The tensions that quietly run teams into the ground. His work doesn't treat conflict as something to smooth over or minimise. It treats conflict as a source of innovation and performance — something to keep, work, and let show you the way through.

Karl works across the globe and across sectors, with individuals and teams at the operational level and with whole organisations at the strategic level — helping them harness their own thinking and the collective intelligence of their people.

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